Infor Critical Notification Announcement – Avalara

Date Posted: 4-5-2022

Infor CloudSuite Industrial (SyteLine): Avalara AvaTax-TLS 1.0 and 1.1 no longer supported

To help meet the security requirements of Federal Information Processing Standard (FIPS) 140-2, Avalara has disabled support for Transport Layer Security (TLS) encryption versions 1.0 and 1.1. If you are currently using TLS 1.0 or 1.1 in your Avalara AvaTax™ account, you must upgrade to TLS 1.2 or greater.

Support for TLS 1.0 and 1.1 was disabled in the Sandbox environment on February 1, 2022. Support will be disabled in the Production environment on December 31, 2022, as Infor CloudSuite Industrial (SyteLine) supports Representational State Transfer (REST) v1 and Simple Object Access Protocol (SOAP) based integrations with Avalara. Please confirm if your servers and Avalara AvaTax connector are using TLS 1.0 or 1.1. Failure to update your software could result in an inability to connect to your Avalara AvaTax account.

Action Steps

Any necessary updates for SyteLine/CSI versions starting at 9.01.00 and up have already been addressed to help ensure TLS 1.2 is supported.

Please be aware that if you are on a version older than 9.01.00 that does not support TLS 1.2, your SyteLine integration to Avalara AvaTax will no longer function. These versions are currently under Sustaining Maintenance, and Infor will not provide additional updates or fixes. Please refer to the Product Lifecycle Policy in Knowledge Base (KB) article 2049430 for more information.

Please see the Avalara Help Center article on the Avalara website for additional information.

If you have any further questions regarding these changes, please contact Infor Support.

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