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Implementing Change Management from Scratch
February 26 @ 2:00 pm - 3:00 pm
Between coding changes, new report requests, and updates to the system, it can become difficult for a company to determine which changes are needed, which are nice to have, and which would simply cause more harm than good. We will review how our corporation implemented a complete change management process from scratch using ITIL principles, to create a system that works well for us and should give you plenty of ideas on how to approach your own process change.