2020 SUN Annual Conference

April 6-8th, 2020 Orlando, FL

** see your ‘my account page’ for conference cancellation information **

What guests have said about our conference:

“Prior to making our final decision to move to Infor CloudSuite Industrial v10, we attended the SUN Annual User Group Conference. The level of service and satisfaction we sensed from Infor’s customers was unmatched when compared to other vendors we evaluated. This experience gave us confidence in Infor and ultimately led to our decision to move to Infor CSI.”
Beth Hoffmann, Sr. Financial Manager/ System Admin., Darex L.L.C.


Omni Resort at ChampionsGate, Orlando, FL

SUN’s 32nd Annual Conference will take place
April 6-8th, 2020
Omni Resort at ChampionsGate
located in Orlando, FL.

Click the links in Conference Information below
for the latest information!

Register Here if you are already logged in.
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Conference Information

  • Early Bird - Read Why

    We have been working on this conference and two other initiatives and we will make TWO important announcements at this conference.  We hope you can join us in Orlando this year and hear them live.  We feel like we are ready to start 2020 off on a high note.  We strongly advise you book your room NOW as we are on pace to own the entire hotel for this conference.

    Why is it so important to register early bird?

    1. It is the lowest price offered
    2. Half of the lab slots will be made available to the early birds only (just after early bird closes)

    We are a non-profit end user network sustained by a volunteer board. We present a conference and provide membership benefits at a low cost with a high value.  Registering early bird helps ensure we meet numbers, can negotiate with hotels, offer lower prices, and expand the network.  Plus, the best way to network is in person.

    This conference has some amazing content and we want to share with you some key highlights before you dig into the preliminary session grid.

    • We are pleased to announce Infor’s Kevin Samuelson (CEO) is scheduled to join us to deliver the Infor Keynote.  He will be joined by Jim Lenard (VP Software Development) and Jerry Walden (Sr. Product Manager).
    • Erik Qualman (Equalman) is scheduled to kick off the conference getting our energy up, making us think, and supercharging how we look at our businesses.
    • The conference labs have been updated to be bigger and more focused.  The labs will be on proof of concept quick wins so you can take them back to your business or feel more comfortable with new upgraded features including what’s available in the cloud.

    We strongly advise you book your room NOW as we are on pace to own the entire hotel for this conference.   As the conference continues to grow, we can deliver deeper networking experiences for everyone.  It is crucial you use the registration link on the SUN Website and book your rooms early.  We are anticipating completely selling out the entire hotel for the conference and setting a record for attendance.  Healthy room reservations help us secure conference properties at the lowest possible price.


  • Registration Rates
    2020 SUN Member Pricing:

    Early Bird: 10/1/2019 – 1/31/2020 $799

    Regular Rate: 2/1/2020 – 2/28/2020 $999

    Late: 2/29/2020 – 4/6/2020 $1299

  • Hotel Information

    Omni Resort at ChampionsGate
    1500 Masters Boulevard
    ChampionsGate, FL 33896

    Please book by 3/12/20 to get room rates of $214/night (includes resort fee)

    Book Your Room

  • Conference App

    The conference app will be new this year.  It will be distributed by the day after early bird.

    The conference app will be an integral part of your conference attendance.

    We will post a welcome to the app video on the day it is released.

  • Keynote Speaker - Kevin Samuelson (Infor CEO) - Tuesday April 7, 2020

    Kevin Samuelson (CEO) and Jim Lenard (VP Software Development) [Room: International]

    Roadmap & Strategy [Stay tuned for more topics]

    Kevin Samuelson was appointed in 2019 as the Chief Executive Officer of Infor. Mr. Samuelson previously served as Chief Financial Officer (CFO) of Infor. He brings more than 20 years of experience in technology, finance, operations and M&A to the team. Kevin joined Infor at its inception in 2002, helping to grow the company from $30M to nearly $3B in annual revenue over 10 years.

    Kevin Samuelson

  • Keynote Speaker - Erik Qualman (Equalman) - Monday April 6, 2020

    Opening Keynote – Erik Qualman [Room: International]

    Erik Qualman is a #1 Bestselling Author and Motivational Keynote Speaker that has spoken in over 55 countries, and reached 35 million people.
    His Socialnomics work has been featured on 60 Minutes to the Wall Street Journal and used by the National Guard to NASA. His book Digital Leader propelled him to be voted the 2nd Most Likeable Author in the World behind Harry Potter’s J.K. Rowling. Qualman was formerly a sitting professor at Harvard & MIT’s edX labs.

    Erik Qualman (Equalman)

  • Session List

    Preliminary Session Grid

    PDF Version: 2020 SUN Conference Grid



  • Transportation

    Delta Air Lines is pleased to offer special discounts for Syteline User Network Group Sun Conference

    Please Click here to book your flights!

    You may also call Delta Meeting Network® at 1.800.328.1111* Monday–Friday, 7:00 a.m. – 7:30 p.m. (CT) and refer to Meeting Event Code NMU45

    *Please note there is not a service fee for reservations booked and ticketed via our reservation 800 number.

    Airport Transportation (Group)
    Hello Florida, Inc. can provide one-way and roundtrip transportation for your group, Marilyn Perez-Alvarez at malvarez@hello-dmc.com can arrange group transportation at your request. Pricing varies depending on the size and needs of your group.

    Airport Transportation (Individual)
    Associated Transportation and SuperShuttle provide shuttle service by reservation to and from the Orlando International Airport. This is a shared ride shuttle with SuperShuttle at the time of your choice,* but the service will make additional stops. If you would like direct service, please specify at the time of booking with the reservations agent (subject to additional charge).

    • Roundtrip Shuttle Service from MCO: Rates from $50 per person. (Free for children ages 3 and under and a car seat is required. Car seats may be requested in advance and are subject to a fee.)
    • One-Way Shuttle Service from MCO: Rates from $28 per person. (Free for children ages 3 and under and a car seat is required. Car seats may be requested in advance and are subject to a fee.)
    • Town Car Service from MCO: $89 one-way; Town Car Service to MCO: $71 one-way
    • Taxi Service: Approximately $90 one-way for one to four passengers

    *24- hour advance reservations are required and can be made online or by calling (407) 888-9220, ext 2.

  • Conference Cancellation and Refund Policy for Attendees
    • A cancellation more than 90 days before the conference will include a full refund.
    • A cancellation 45-89 days before the conference will include a 50 percent refund.
    • A cancellation less than 45 days before the conference will not include a refund.
    • Refunds will not be provided to individuals who are no-shows to the event.
    • Refunds will not be provided to individuals due to weather or other acts (We suggest purchasing travel protection)
    • Cancellation requests not received in writing will not be honored.
    • Fees and costs associated with the cancellation of any travel reservations and/or hotel reservations are the exclusive responsibility of the registrant.

Days Until Next SUN Conference: